Privacy Policy

By visiting the Waal perfumes website or providing information through customer service channels, you agree to all the terms and conditions of the website.we update the Privacy Policy and cookies from time to time. posting it on the Website is binding for compliance, so you should constantly review it for the latest versions.

We also note that all materials contained on the site are protected by applicable copyright and trademark protection law. 


Governing law:

These terms and Conditions shall be governed by and construed in accordance with the laws of the kingdom of Saudi Arabia and any dispute arising

Between the parties-God forbid-is subject to the jurisdiction of the courts of the kingdom of Saudi Arabia to resolve the dispute.


Privacy Policy:

We collect the information that you provide through the Waal perfumes website and through customer service channels and we use this information for the purpose of serving you only and providing the best service to you.

This platform hosting the Waal perfumes store stores your data behind a secure firewall in accordance with the terms and conditions of the platform.

Privacy and security are the highest priorities as we will never share, print, sell, use your information for any purpose other than the intended purpose or share your data.

We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure as soon as we receive it.

For example, we store your personal information on computer systems with limited access to those authorized to view this information, and our employees are trained to securely handle this information and data and keep them informed of the latest developments related to the security measures in force in the kingdom of Saudi Arabia.


Privacy of your account:

You are responsible for maintaining the confidentiality of your account and password data and determining who accesses your computer, website, or our application, and you agree to accept responsibility for all activities carried out through your account or password.

We also note that if you are under the age of 18, you may use our services only with the involvement of a parent or guardian.

We reserve the right to refuse to provide the service, terminate accounts, remove, modify content, or cancel orders at our sole discretion.


Delivery policy: 

Delivery of Waal perfumes products is carried out using companies specialized in delivering orders within the kingdom of Saudi Arabia within a period not exceeding five working days, not counting holidays and vacations, according to the policies of shipping companies.

In case the order arrives at the address specified by you and cannot be received, please contact customer service and schedule another delivery date for the order, and to avoid delays in the delivery of the order, we would like to note the need to answer incoming calls on your mobile so that the representative responsible for delivery can coordinate with you on the date of delivery of the order.

Waal perfumes disclaims responsibility for any order that has not been scheduled for delivery within 30 days from the date of the order.

We are also pleased to inform you that the official working days are from Sunday to Thursday, and delivery is not available on Fridays, holidays and public holidays.